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Privacy Policy

FGUK Ltd  |  Trading as Forest Grove

Last Updated: March 2026

1. Who We Are

This Privacy Policy applies to FGUK Ltd (Company No. SC880197), trading as Forest Grove (“we”, “us”, “our”). We are a limited company registered in Scotland, operating from:

Floor 2, Airbles House
270 Airbles Road
Motherwell, ML1 3AT

Website: www.forestgrove.com

Forest Grove is part of the Struan Group of companies. For the purposes of UK data protection law, FGUK Ltd is the data controller for personal data processed through this website and in the course of our business activities.

2. What Personal Data We Collect

We collect and process personal data in the following ways:

  • Name and job title
  • Business or personal email address
  • Telephone number
  • Company name and address
  • Enquiry content and communications submitted via our contact form or email
  • Any additional information you choose to share during consultation or engagement

2.1 Data You Provide Directly

  • Name and job title
  • Business or personal email address
  • Telephone number
  • Company name and address
  • Enquiry content and communications submitted via our contact form or email
  • Any additional information you choose to share during consultation or engagement

2.2 Data Collected Automatically

When you visit www.forestgrove.com, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website or search term
  • Device type and operating system

This data is collected using cookies and similar technologies. Please refer to our Cookie Policy for further detail.

2.2 Data From Third Parties

We may receive personal data about you from third-party sources, including LinkedIn and other professional networks, referral partners, or publicly available business directories, where relevant to our services.

3. How We Use Your Data

We process your personal data for the following purposes and on the following legal bases under UK GDPR:

Responding to enquiries and providing consultations

Legal basis: Legitimate interests / Pre-contractual steps

Delivering contracted services (PMO, Project Delivery, Digital Services, Renewables, AI, Start-Up Advisory)

Legal basis: Performance of a contract

Sending relevant business communications, updates, or service information

Legal basis: Legitimate interests (you may opt out at any time)

Complying with legal and regulatory obligations

Legal basis: Legal obligation

Improving our website and understanding user behaviour

Legal basis: Legitimate interests / Consent (where cookies are used)

We do not sell your personal data. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Who We Share Your Data With

We may share your personal data with:

  • Other companies within the Struan Group, where relevant to your engagement
  • Trusted third-party service providers (e.g., cloud hosting, CRM, email platforms) who process data on our behalf under appropriate data processing agreements
  • Professional advisers, including legal counsel and accountants, where necessary
  • Regulatory bodies or law enforcement agencies, where required by law

All third parties are required to handle your data in accordance with UK GDPR. We do not transfer your data outside the UK or EEA without appropriate safeguards in place.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Our general retention periods are:

  • Enquiry and contact data: up to 2 years from last contact, unless a contract is formed
  • Client and project records: 7 years from end of engagement (in line with standard contractual and financial record-keeping requirements)
  • Website analytics data: up to 26 months (or as configured per our analytics platform settings)

Where there is no ongoing legitimate need to retain your data, we will securely delete or anonymise it.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access – request a copy of the personal data we hold about you
  • Right to rectification – ask us to correct inaccurate or incomplete data
  • Right to erasure – request deletion of your data where there is no legitimate reason for us to retain it
  • Right to restriction – ask us to limit how we use your data in certain circumstances
  • Right to data portability – receive your data in a structured, machine-readable format
  • Right to object – object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected] or by post to the address below. We will respond within one calendar month. There is no charge for making a request.

7. Cookies

Our website uses cookies to improve your experience and to help us understand how the site is used. Cookies may include:

  • Essential cookies – required for the site to function correctly
  • Analytics cookies – help us understand visitor behaviour (e.g., Google Analytics)
  • Preference cookies – remember your settings and choices

On your first visit, you will be presented with a cookie consent notice. You can update your preferences at any time via the cookie settings on our website. For full details, please refer to our Cookie Policy.

8. How We Protect Your Data

We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include:

  • Encrypted data transmission (HTTPS/TLS)
  • Access controls and role-based permissions
  • Regular security reviews and cyber security audits
  • Secure cloud infrastructure managed to industry standards

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours and inform affected individuals as required by law.

9. Third Party Links

Our website may contain links to third-party websites, including LinkedIn and our partner companies. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Contact Us & How to Complain

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

FGUK Ltd (Forest Grove)

Floor 2,
Airbles House,
270 Airbles Road,
Motherwell, ML1 3AT

Email: [email protected]

Website: www.forestgrove.com/contact-us

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House,
Water Lane,
Wilmslow,
Cheshire, SK9 5AF

Tel: 0303 123 1113

Website: www.ico.org.uk

11. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The current version will always be available on our website. We recommend checking this page periodically. Where changes are significant, we will notify you directly where we hold your contact details.

© 2026 FGUK Ltd. All rights reserved. Trading as Forest Grove. Part of the Struan Group.